IT Asset Management Associate

Job Description

We are looking for a qualified IT Asset Management Associate who will make sure that all of a company’s IT assets, such as software, hardware systems, or data, are operational. They keep track of a company’s IT assets throughout their life cycle from purchasing to usage.

The ideal candidate will be able to work diligently and accurately and will possess a great problem-solving ability in order to fix issues and ensure functionality

What you will work on

  • Use of ticketing web application

  • Use of mobile phone for responding queries

  • Use of MS Office – Word, Excel, PowerPoint

  • Use of Google Apps - Docs, Sheets, Slides

  • ITAM Tool


In this role, you will:

  • Keeping a tally of the hardware and software IT assets of the company.

  • Labeling and tracking the state of those assets, including how well they are being utilized.

  • Tracking of procured IT assets, receipt, inventory and provisioning.

  • Helps his/her organization to eliminate waste and increase efficiency by making the best use of

  • existing IT asset resources and avoiding asset purchases that are unnecessary.

  • Manage inventory of IT assets, making sure that modifications, withdrawals, and additions of existing

  • ones are correctly recorded by the teams in charge. All information should be validated.

  • Responsible for managing IT assets lifecycle of hardware and software models from their introduction

  • to their retirement

  • Research IT equipment, devices and software to make recommendations.

  • Perform technology research and routine administrative duties.

  • Establish and maintain documentation of procedures, processes, and all reports concerning IT

  • assets.

  • Collaborate with other IT teams to determine trends in IT asset performance.

  • Working with other teams to ensure all IT assets are accounted for.

  • He/She will do field work as deemed necessary by the Company as part of his/her role as an IT

  • Asset Management Associate.


Education and Experience Required

  • Bachelor's degree in Computer Science, Information Systems, or compensating experience

Knowledge and Skills Required

  • Basic troubleshooting skills - Hardware

  • Thorough knowledge of computer systems and IT components

  • Good knowledge of internet security and data privacy principles

  • Good communication skills

  • Exceptional organizing and time-management skills

  • At least 1-year work experience