Job Description

We are looking for a Software Quality Assurance (QA) Engineer who monitors every phase of the development process to ensure that the design and software adhere to company standards and prepare and conduct employee training courses on IT skills and proper computer usage. Software delays are costly for a company, so it's vital for releases to meet target dates and stay within budget. A software quality assurance engineer helps meet deadlines by breaking up the development process into attainable testing goals and relaying any issues back to the development and product teams or leaders.

This Position Will Ideally Be Located In Banga, South Cotabato and/or Tantangan, South Cotabato.

What you will work on

  • Use of email application

  • Training tools

  • Test tools

  • Use of MS Office (Word, Excel, PowerPoint)

Responsibilities

In this role, you will:

  • Document test cases

  • Perform and document risk analysis

  • Record test progress and results

  • Create test plans

  • Develop standards and procedures to determine product quality and release readiness

  • Discover bugs within software

  • Drive innovation and streamline overall testing processes

  • Identify, isolate, and track bugs throughout testing

  • Identify any potential problems that users might encounter

  • Perform manual and automated testing

  • Research and analyze product features being tested

  • Research new tools, technologies, and testing processes

  • Review user interfaces for consistency and functionality

  • Design technical manuals using simple language

  • Conduct role-specific training on tools and programs each team uses daily

  • Train new employees on proper use of hardware and software

  • Perform regular organization-wide trainings on system security

  • Evaluate the effectiveness of each educational session

  • Maintain updated records of training curriculum and materials

  • Review company policies on computer use and cyber security

Qualifications

Education and Experience Required

  • Bachelor's degree in Computer Science or Information Technology, or compensating experience.

Knowledge and Skills Required

  • Clear and accurate written and verbal communication is a must

  • Ability to work as part of a team

  • Experience designing technical course material

  • Familiarity with web-based learning platforms and modern educational techniques

  • Good understanding of corporate computer security principles

  • Excellent communication skills with the ability to explain technical terms plainly

  • Exceptional organizing and time-management skills